Genesys Communications
Specialists in Telephone Systems, Mobile Phones and VoIP technology for businesses in the South West 
Ericcson G35 GSM Terminal
DataPage Lite Paging System
Voice & Music On
Hold Systems
Welcome to...
Genesys Communications. A leading telephone engineering company based in Cornwall. Supplying and installing new and second user telephone systems for businesses in the South West along side a wide range of mobile phone solutions.
Call Recording
UK financial institutions will soon have to record and store
telephone conversations and electronic communications relating to
client orders under new regulations to be introduced by the Financial
Services Authority (FSA).
From March 2009 firms will have to record all telephone conversations
and electronic communications involving client orders for the equity,
bond and derivatives markets and retain the files for six months.
Whether your business falls under this new regulation or not Genesys Communications can provide you with the advice needed on Call Recording software, hardware and installation.
If you would like to see the full ruling from the Financial Services Authority, please click the follow link:-
FSA:
Telephone recording, recording of voice conversations and electronic
communications