Genesys Communications
Specialists in Telephone Systems, Mobile Phones and VoIP technology for businesses in the South West 
Ericsson G35 GSM Terminal
DataPage Lite Paging System
Voice & Music On
Hold Systems
Welcome to...
Genesys Communications. A leading telephone engineering company based in Cornwall. Supplying and installing new and second user telephone systems for businesses in the South West along side a wide range of mobile phone solutions.
Retell Voice & Music On Hold VGP30 Standard / Satellite
20% of listeners to on hold messages are more inclined to make a purchasing decision based on the information in a message
First impressions count, so what your customers see when they visit and what they hear when they call can be vital.
Up to 70% of callers are placed on hold or must hold in a queue at some point during a business telephone call. If your customer is placed on hold and has to listen to long periods of silence surveys show that there’s more than a 50% chance that they will put the phone down and up to 30% chance they won’t call back.
Customers that you have placed on-hold are also already interested in your company and the product or service you offer. A carefully worded announcement will not only keep their attention but surveys show that up to 16% may make a purchasing decision based on information they hear in a message whilst waiting. Genesys Communication offers a customised announcement service using professional recording artists and a multitude of music choices.
We have a range of professional, competitively priced Music on Hold (MOH) players with generic royalty free music tracks and announcements. Now you don't need to have a telephone system like a Panasonic, Samsung, NEC or other to give your business a professional image thanks to the new VGP 30 range. Businesses of all sizes and even home workers can now portray a professional image when they put customers on hold. Our professionally recorded music and announcements are licence paid and royalty free to comply with the rules of the Performing Rights Society.
Features:-
The UK's only music on hold system that enables businesses or
individuals to present a professional company image without the need
for a telephone system (PABX). Connects easily into the base of your
phone.
- Connects to a PABX or any handset
- Reliable-no moving parts-solid state
- Uses standard SD flash cards
- Plays wav & MP3 audio files
- 3 Royalty free music tracks
- 3 Royalty free audio tracks
- Create your own mixes
- No need for vouchers
- Non volatile memory
- Connects easily via the curly cord of any type of phone
- Deliver individual messages depending on customer
- Connects easily to PABX audio output
- Trigger play message from handset
- LED display of track number
- 600 Ohm in line impedance
- Track selector 1- 99 tracks
Cost: POA
Installation and programming: POA